Emmanuel Josserand

@article{josserand_3255,

title = {Australia's right to disconnect from work: Beyond rhetoric and towards implementation},

author = {Emmanuel Josserand and Martijn Boersma},

url = {https://journals.sagepub.com/doi/epub/10.1177/00221856241290625},

year  = {2024},

date = {2024-11-01},

journal = {Journal Of Industrial Relations},

volume = {66},

number = {5},

pages = {703-720},

abstract = {Amendments to the Fair Work Act now allow workers in Australia a right to disconnect. The implementation of this right precipitated a polarised public debate that was not consistently evidence-based, encompassing the often-contradictory perspectives of unions, employers, business lobbies and politicians. This study offers a more nuanced and evidence-based understanding of the right to disconnect, its benefits and challenges and the possible impact on Australian employment practices and relations. It provides an international comparative analysis; it explores the literature on related topics such as work-life balance, occupational stress, management practices and productivity; and it proposes a model of the consequences of technology-enabled flexible work. The comparative analysis and literature review are supplemented with themes identified in Australian media coverage through a Leximancer analysis. The findings discuss the advantages and limitations of diverse top-down legislative or self-regulatory pathways experienced overseas by early adopters. While the right to disconnect can improve work-life balance, health and well-being and productivity, its implementation requires careful consideration of industry-specific contexts, clear policies and cultural shifts in workplaces to mitigate the risks associated with hyperconnectivity. These insights are useful for Australia as it enters the implementation phase of the right to disconnect.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{hemsley_3213,

title = {Views on the usability, design, and future possibilities of a 3D food printer for people with dysphagia: outcomes of an immersive experience},

author = {Bronwyn Hemsley and Stephen Dann and Courtney Reddacliff and Rebecca Smith and Fiona Given and Valerie Gay and Tuck Wah Leong and Emmanuel Josserand and Katrina Skellernd and Chriss Bull and Stuart Palmer and Susan Balandin},

url = {https://www.tandfonline.com/doi/full/10.1080/17483107.2022.2131914},

year  = {2024},

date = {2024-09-01},

journal = {Disability And Rehabilitation},

volume = {19},

number = {3},

pages = {527-536},

abstract = {Purpose



Although 3D food printing is expected to enable the creation of visually appealing pureed food for people with disability and dysphagia, little is known about the user experience in engaging with 3D food printing or the feasibility of use with populations who need texture-modified foods. The aim of this study was to explore the feasibility and usability of using domestic-scale 3D food printer as an assistive technology to print pureed food into attractive food shapes for people with dysphagia.

Materials and Methods



In total, 16 participants engaged in the unfamiliar, novel process of using a domestic-scale 3D food printer (choosing, printing, tasting), designed for printing pureed food, and discussed their impressions in focus group or individual interviews.

Results and Conclusions



Overall, results demonstrated that informed experts who were novice users perceived the 3D food printing process to be fun but time consuming, and that 3D food printers might not yet be suitable for people with dysphagia or their supporters. Slow response time, lack of user feedback, scant detail on the appropriate recipes for the pureed food to create a successful print, and small font on the user panel interface were perceived as barriers to accessibility for people with disability and older people. Participants expected more interactive elements and feedback from the device, particularly in relation to resolving printer or user errors. This study will inform future usability trials and food safety research into 3D printed foods for people with disability and dysphagia.



    IMPLICATIONS FOR REHABILITATION



    3D food printers potentially have a role as an assistive technology in the preparation of texture-modified foods for people with disability and dysphagia.



    To increase feasibility, 3D food printers should be co-designed with people with disability and their supporters and health professionals working in the field of dysphagia and rehabilitation.



    Experts struggled to be able to print 3D pureed shapes owing to relatively low usability of the 3D food printer tested with problems using the interface and resolving problems in the print.



    3D food printing is a fun and novel activity and may help to engage people with disability and dysphagia in making choices around the shape of the food to be printed.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{josserand_2028,

title = {Configurations of social media-enabled strategies for open innovation, firm performance, and their barriers to adoption},

author = {Emmanuel Josserand and Anne-Laure Mention and Jan Hohberger and Pierre-Jean Barlatier},

url = {https://onlinelibrary.wiley.com/doi/full/10.1111/jpim.12647},

year  = {2023},

date = {2023-01-01},

journal = {Journal Of Product Innovation Management},

volume = {40},

number = {1},

pages = {30-57},

abstract = {The use of social media offers tremendous innovation potential. Yet, while cur-rent research emphasizes success stories, little is known about how firms canleverage the full potential of their social media use for open innovation. In thispaper, the authors address this gap by conducting a configurational analysis todevelop an integrative taxonomy of social media-enabled strategies for openinnovation. This analysis stems from the integration of internal and externalvariables such as social media communication activities, organizational inno-vation seekers, potential innovation providers, the stages of the open innova-tion process, and their relationship with different performance outcomes andbarriers to social media adoption for open innovation. Through an empiricalstudy of 337 firms based in eight countries, four clusters have been identifiedthat are characterized as distinct strategies:?marketing semi-open innovators,??cross-department  semi-open  innovators,??cross-department  full  processsemi-open innovators?and?broad adopters open innovators.?The findingsreveal the trade-offs associated with different strategies for implementingsocial media for open innovation and provide insights of the use of these strat-egies. By doing so, they suggest a more nuanced approach that contrasts withthe traditionally positive (or even rosy) depiction of the effects of social mediaon open innovation. Accordingly, managers are encouraged to contemplatetheir organizational competencies, capabilities, and their strategic intent whendrafting social media strategies for open innovation. Selective approaches,along with greater adoption leading to greater benefits, are shown to be morerewarding than a middle way that spreads things too thin. Avenues for furtherresearch include qualitative explorations of the trajectories unfolding throughimplementing social media strategies for innovation activities and the use ofobjective performance measures rather than subjective perceptions from informants to understand the complex relationships between social mediaadoption and performance.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{bardon_3487,

title = {Tensions between (Post)Bureaucratic and Neo?normative Demands: Investigating Employees' Subjective Positions at EurAirport},

author = {Thibaut Bardon and Emmanuel Josserand and Roberta Sferrazzo and Stewart Clegg},

url = {http://dx.doi.org/10.1111/1467-8551.12574},

year  = {2023},

date = {2023-01-01},

journal = {British Journal Of Management},

volume = {34},

number = {1},

pages = {57-71},

abstract = {The introduction of a neo-normative discourse in a (post)bureaucratic organization

can result in tensions between the neo-normative injunction to be authentic and exhortations to fit with the ideal (post)bureaucratic organizational subject. Focusing on

how shopfloor workers subjectively experience the tensions between neo-normative and

(post)bureaucratic demands, this empirical investigation yielded three major contributions. First, it pinpointed and addressed significant gaps in existing studies of normative

and neo-normative discourse. Second, the study better distinguished normative and neonormative control on the basis of two tensions: (1) authenticity versus conformity; and (2)

conflation versus differentiation between life and work. Third, the study identified four

distinct subject positions that demonstrated how organizational participants creatively

appropriate and strive to resolve these two tensions in a work setting that mixes normative and neo-normative control.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{barlatier_2028,

title = {Configurations of social media-enabled strategies for open innovation, firm performance, and their barriers to adoption},

author = {Pierre-Jean Barlatier and Emmanuel Josserand and Jan Hohberger and Anne-Laure Mention},

url = {https://onlinelibrary.wiley.com/doi/full/10.1111/jpim.12647},

year  = {2023},

date = {2023-01-01},

journal = {Journal Of Product Innovation Management},

volume = {40},

number = {1},

pages = {30-57},

abstract = {The use of social media offers tremendous innovation potential. Yet, while cur-rent research emphasizes success stories, little is known about how firms canleverage the full potential of their social media use for open innovation. In thispaper, the authors address this gap by conducting a configurational analysis todevelop an integrative taxonomy of social media-enabled strategies for openinnovation. This analysis stems from the integration of internal and externalvariables such as social media communication activities, organizational inno-vation seekers, potential innovation providers, the stages of the open innova-tion process, and their relationship with different performance outcomes andbarriers to social media adoption for open innovation. Through an empiricalstudy of 337 firms based in eight countries, four clusters have been identifiedthat are characterized as distinct strategies:?marketing semi-open innovators,??cross-department  semi-open  innovators,??cross-department  full  processsemi-open innovators?and?broad adopters open innovators.?The findingsreveal the trade-offs associated with different strategies for implementingsocial media for open innovation and provide insights of the use of these strat-egies. By doing so, they suggest a more nuanced approach that contrasts withthe traditionally positive (or even rosy) depiction of the effects of social mediaon open innovation. Accordingly, managers are encouraged to contemplatetheir organizational competencies, capabilities, and their strategic intent whendrafting social media strategies for open innovation. Selective approaches,along with greater adoption leading to greater benefits, are shown to be morerewarding than a middle way that spreads things too thin. Avenues for furtherresearch include qualitative explorations of the trajectories unfolding throughimplementing social media strategies for innovation activities and the use ofobjective performance measures rather than subjective perceptions from informants to understand the complex relationships between social mediaadoption and performance.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{josserand_2029,

title = {Making sense of downstream labour risk in global value chains: The case of the Australian cotton industry},

author = {Emmanuel Josserand and Martijn Boersma and Sarah Kaine and Alice Payne},

url = {https://journals.sagepub.com/doi/abs/10.1177/00221856211066628?journalCode=jira},

year  = {2022},

date = {2022-04-01},

journal = {Journal Of Industrial Relations},

volume = {64},

number = {2},

pages = {200-222},

abstract = {While the efforts by actors on the buyer-side of value chains - such as brands and retai-

lers - to address upstream labour abuses are well documented, there is a lack of research

into how actors on the production-side of value chains - such as raw material producers

- can identify and address downstream labour risks. This research presents the findings of

an action research project that focused on the Australian cotton industry. By applying a

sense-making lens, we propose four properties that can be used to identify labour risk in

global value chains, providing insights into the capacity of producers to address down-

stream labour abuses. We suggest that there is a possibility for a ?book-end' approach

that combines upstream and downstream actions by buyers and producers in global

value chains.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{rawling_3489,

title = {Multi-stakeholder frameworks for rectification of non-compliance in cleaning supply chains: the case of the Cleaning Accountability Framework},

author = {Michael Rawling and Sarah Kaine and Martijn Boersma and Emmanuel Josserand},

url = {https://journals.sagepub.com/doi/full/10.1177/0067205X211016575},

year  = {2021},

date = {2021-09-01},

journal = {Federal Law Review},

volume = {49},

number = {3},

pages = {438-464},

abstract = {There is now an expanding body of literature on the significant problem of business non-compliance with minimum labour standards including ?wage theft'. Extended liability regulation beyond the direct employer is seen as one solution to this non-compliance in fragmented but hierarchically organised industries?such as the cleaning industry. This article uses empirical evidence to assess the effectiveness of one such regulatory scheme, the Cleaning Accountability Framework (CAF), in addressing non-compliance with minimum labour standards (including provisions of the Fair Work Act 2009 (Cth) and the Cleaning Services Award 2020). We find that CAF has been successful in identifying and rectifying certain non-compliance, improving working conditions for some cleaners involved in the scheme. We synthesise the key success factors of CAF in view of envisioning the adoption of such co-regulation frameworks in other industries. We also propose legal reforms that will support change across the cleaning industry.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{randawa_3488,

title = {Evolving a Value Chain to an Open Innovation Ecosystem: Cognitive Engagement of Stakeholders in Customizing Medical Implants},

author = {Krithika Randawa and Joel West and Katrina Skelern and Emmanuel Josserand},

url = {http://dx.doi.org/10.1177/0008125620974435},

year  = {2021},

date = {2021-02-01},

journal = {California Management Review},

volume = {63},

number = {2},

pages = {101-134},

abstract = {While open innovation ecosystems allow a firm to harness external sources of value creation, these external ties can also constrain its ability to adapt its innovation strategy to pursue new opportunities. This article looks at how an incumbent firm approached such constraints, and used cognitive artifacts to transform its value chain into a collaborative ecosystem. It examines the case of a 3D printing-enabled shift to mass customization of orthopedic medical implants. The results demonstrate how firms can use artifacts to build a shared understanding across heterogeneous stakeholders as they explore and develop new open innovation models, and how this process can be managed flexibly to avoid adopting a locally (rather than globally) optimal strategy.},

keywords = {},

pubstate = {published},

tppubtype = {article}

}